Restaurant Support Specialist: Engage with customers through chat to provide timely assistance with menu inquiries, order issues, and reservation requests. Collaborate with team members to ensure seamless service and customer satisfaction. Utilize problem-solving skills to address concerns and escalate complex issues to appropriate departments. Maintain a friendly and professional demeanor while adhering to company guidelines. Stay informed about menu updates and promotions to offer accurate information. Ideal for those with strong communication skills and a passion for customer service.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.