Restaurant Support Representative (Live Chat, Entry Level): Engage with customers through live chat, providing prompt and friendly assistance. Address inquiries about menu items, reservations, and order statuses. Resolve issues efficiently, ensuring a positive dining experience. Collaborate with team members to enhance service quality. Maintain up-to-date knowledge of restaurant offerings and promotions. Exhibit excellent communication skills and a customer-first attitude. Adapt to diverse customer needs, fostering satisfaction and loyalty. Embrace continuous learning to improve support effectiveness.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.