Restaurant Operations Chat Support (Beginner Level, No Calling): Engage with customers through chat to provide timely assistance with menu inquiries, order status updates, and reservation confirmations. Collaborate with team members to resolve issues efficiently, ensuring a seamless dining experience. Utilize provided resources to address common questions and escalate complex concerns to senior staff. Maintain a friendly and professional tone, fostering positive customer interactions. Adapt to various communication styles, demonstrating empathy and patience in every conversation. Prioritize customer satisfaction and contribute to a supportive team environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.Â
If you can start right away please apply below.