Restaurant Digital & Social Media Specialist (Entry Level / No Experience): Engage with customers across digital platforms, ensuring prompt and friendly responses. Craft engaging content to enhance brand presence. Monitor social media channels for feedback and trends. Collaborate with team members to develop innovative strategies. Assist in managing online reviews and inquiries. Stay updated on digital marketing trends. Support promotional campaigns and events. Foster a positive online community, driving customer satisfaction and loyalty. Adaptable, eager to learn, and passionate about digital communication.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.