Restaurant Customer Service Chat Support Specialist: Engage with customers in a friendly, professional manner, addressing inquiries and resolving issues efficiently. Provide menu information, assist with reservations, and handle feedback with empathy. Collaborate with team members to ensure seamless service and maintain a positive dining experience. Utilize chat tools to communicate effectively, ensuring customer satisfaction and loyalty. Adapt to diverse customer needs, demonstrating patience and problem-solving skills. Embrace continuous learning to enhance service quality and contribute to a welcoming restaurant environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.