Restaurant Call Center Chat Specialist: Engage with customers through live chat, providing prompt and friendly assistance. Address inquiries about menu items, reservations, and order statuses. Collaborate with team members to ensure seamless service and resolve issues efficiently. Maintain a positive and professional tone, adapting to diverse customer needs. Utilize company resources to deliver accurate information and enhance customer satisfaction. Uphold confidentiality and data protection standards. Contribute to a dynamic team environment, fostering continuous improvement and exceptional service delivery.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.