Hotel Technical Customer Support Specialist: Deliver exceptional assistance by addressing guest inquiries and resolving technical issues with hotel systems. Utilize problem-solving skills to ensure seamless guest experiences, from booking to checkout. Communicate effectively with guests and internal teams, providing timely solutions and maintaining high satisfaction levels. Stay updated on hotel technology trends and tools to enhance service quality. Foster a welcoming environment, ensuring guests feel valued and supported throughout their stay, while upholding the hotel’s reputation for excellence.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.