Hotel Remote Customer Support Specialist (Entry Level / Part Time): Deliver exceptional service by assisting guests with reservations, inquiries, and issues via chat. Maintain a friendly, professional demeanor while efficiently resolving concerns. Collaborate with team members to ensure seamless guest experiences. Adapt to diverse situations, demonstrating empathy and problem-solving skills. Uphold company standards and policies, ensuring guest satisfaction. Stay informed about hotel offerings and promotions to provide accurate information. Embrace continuous learning and development opportunities to enhance service quality.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.