Hotel Customer Support Specialist – 100% Remote: Deliver exceptional service by addressing guest inquiries and resolving issues efficiently. Utilize strong communication skills to provide accurate information on reservations, amenities, and policies. Foster positive guest experiences through empathy and active listening. Collaborate with team members to ensure seamless operations and maintain high satisfaction levels. Adapt to diverse situations with a problem-solving mindset. Stay updated on hotel offerings and industry trends to enhance service quality. Embrace remote work flexibility while maintaining professionalism.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.