Hotel Customer Chat Support Specialist (Entry Level): Deliver exceptional service by assisting guests with reservations, inquiries, and concerns through live chat. Provide accurate information, resolve issues efficiently, and ensure a seamless guest experience. Maintain a friendly, professional tone while adhering to company guidelines. Collaborate with team members to enhance service quality and contribute to a positive work environment. Stay updated on hotel offerings and promotions to better assist guests. Embrace continuous learning and development opportunities to excel in the role.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.