Hotel Chat Concierge: Assist guests with reservations, inquiries, and troubleshooting via chat. Provide friendly, efficient service, ensuring a seamless experience. Collaborate with team members to resolve issues promptly. Maintain up-to-date knowledge of hotel services and promotions. Adapt communication style to suit diverse guest needs. Uphold privacy and confidentiality standards. Embrace feedback for continuous improvement. Flexible hours, ideal for those seeking part-time remote work. No prior experience required; training provided. Join a dynamic team dedicated to exceptional guest satisfaction.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.