Food Truck Online Chat Support Specialist: Engage with customers in real-time, providing prompt and friendly assistance for menu inquiries, order placements, and delivery updates. Resolve issues efficiently, ensuring a seamless experience. Collaborate with team members to enhance service quality. Maintain a positive, approachable demeanor, adapting to diverse customer needs. Utilize digital tools to track interactions and feedback, contributing to continuous improvement. Stay informed about menu changes and promotions, offering personalized recommendations. Prioritize customer satisfaction, fostering loyalty and trust.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.