Café Remote Chat Support Specialist (Entry Level / No Experience): Engage with customers in a friendly, efficient manner, addressing inquiries and resolving issues related to café products and services. Utilize provided resources to deliver accurate information and solutions. Maintain a positive, professional tone while multitasking in a fast-paced virtual environment. Collaborate with team members to enhance customer satisfaction and contribute to continuous improvement. Embrace learning opportunities to develop skills and adapt to evolving customer needs. Prioritize empathy and clear communication.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.