Café Global Remote Chat Support Specialist (Flexible Hours, Entry-Level): Engage with customers worldwide, providing prompt and friendly assistance. Address inquiries, resolve issues, and ensure a seamless experience. Utilize effective communication skills to understand and respond to diverse needs. Collaborate with team members to enhance service quality. Adapt to various platforms and technologies, maintaining professionalism and empathy. Embrace flexibility in scheduling, contributing to a dynamic and supportive environment. Prioritize customer satisfaction, fostering positive interactions and building lasting relationships.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.