Café Customer Support Chat Agent: Engage with customers in a friendly, efficient manner, addressing inquiries and resolving issues related to café products and services. Utilize strong communication skills to provide accurate information and ensure customer satisfaction. Adapt to various customer needs while maintaining a positive attitude. Collaborate with team members to enhance service quality. Manage multiple chat conversations simultaneously, demonstrating excellent multitasking abilities. Embrace flexibility in a remote work environment, balancing professional responsibilities with personal commitments.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.