Café Customer Engagement Specialist – Entry Level (Remote / Online): Connect with coffee enthusiasts, providing exceptional support and guidance. Address inquiries, resolve issues, and enhance customer experiences through engaging online interactions. Foster a welcoming virtual café environment, ensuring satisfaction and loyalty. Collaborate with team members to share insights and improve service quality. Utilize digital tools to manage customer interactions efficiently. Embrace a passion for coffee culture, adapting to diverse customer needs with empathy and professionalism. Drive positive brand perception through every conversation.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.