Café Client Service Specialist: Engage with customers through live chat, providing prompt and friendly assistance. Address inquiries about menu items, order status, and café services. Resolve issues efficiently, ensuring a positive experience. Collaborate with team members to enhance service quality. Maintain up-to-date knowledge of promotions and offerings. Utilize problem-solving skills to handle diverse customer needs. Uphold company values in every interaction, fostering loyalty and satisfaction. Adapt to evolving customer expectations, contributing to a welcoming café environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.