Bakery Social Media Chat Agent (Work from Home): Engage with customers online, providing prompt and friendly responses to inquiries about products, orders, and promotions. Foster a positive brand image by addressing concerns and sharing delightful baking tips. Collaborate with the team to ensure consistent messaging and gather feedback for improvement. Utilize social media tools to monitor conversations and trends, enhancing customer satisfaction. Maintain a professional yet warm tone, creating a welcoming virtual bakery experience for all.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.