Pizzeria E-Commerce Chat Coordinator (Remote, Entry Level): Engage with customers through live chat, providing prompt and friendly assistance for online orders. Address inquiries about menu items, delivery options, and account issues. Collaborate with team members to ensure seamless service and customer satisfaction. Utilize problem-solving skills to resolve concerns efficiently. Maintain a positive and professional tone in all interactions. Adapt to evolving company policies and procedures. Contribute to a dynamic, customer-focused environment, enhancing the online pizza ordering experience.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.