Pizzeria Remote Chat Support – Instagram (Entry Level / Part Time): Engage with customers on Instagram, addressing inquiries about menu items, promotions, and order statuses. Provide friendly, prompt responses to enhance customer satisfaction. Collaborate with team members to resolve issues efficiently. Maintain a positive brand image through effective communication. Adapt to various customer needs and preferences, ensuring a personalized experience. Stay updated on menu changes and promotions. Utilize problem-solving skills to handle complaints and feedback constructively. Prioritize customer engagement and retention.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.