Hotel Customer Engagement Specialist: Serve as the welcoming voice for guests, addressing inquiries and resolving issues with warmth and efficiency. Facilitate seamless communication between guests and hotel services, ensuring satisfaction and loyalty. Utilize active listening and problem-solving skills to enhance guest experiences. Maintain a positive, professional demeanor while managing multiple conversations. Adapt to diverse guest needs, providing personalized solutions. Uphold brand standards and contribute to a hospitable environment, fostering memorable stays and encouraging repeat visits.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.