Hotel Chat Support Specialist – Entry Level: Deliver exceptional guest experiences by providing prompt, friendly, and accurate assistance through chat. Address inquiries, resolve issues, and offer personalized recommendations to enhance stays. Collaborate with team members to ensure seamless communication and uphold brand standards. Adapt to diverse guest needs with empathy and professionalism. Maintain up-to-date knowledge of hotel services, promotions, and local attractions. Strive for continuous improvement and contribute to a welcoming, efficient, and memorable guest journey.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.