Hotel Customer Service / Inside Sales Representative: Engage with guests and potential clients through chat, providing exceptional service and support. Address inquiries, resolve issues, and promote hotel amenities and services. Collaborate with team members to ensure seamless communication and satisfaction. Utilize persuasive skills to convert inquiries into bookings, enhancing guest experiences. Maintain a positive, professional demeanor while multitasking in a fast-paced environment. Stay informed about hotel offerings and industry trends to deliver accurate information and drive sales success.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.Â
If you can start right away please apply below.