Hotel Guest Experience Specialist: As a Hotel Guest Experience Specialist, you will be the welcoming voice for guests, ensuring their stay is seamless and memorable. Engage with guests through chat, addressing inquiries, resolving issues, and providing personalized recommendations. Your role is to enhance guest satisfaction by delivering prompt, courteous, and effective support. Embrace the opportunity to learn and grow in a dynamic environment, contributing to a positive and hospitable atmosphere for all guests.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.