Hotel Virtual Chat Support Specialist (No Experience Required): Engage with guests online, providing prompt, friendly assistance for reservations, inquiries, and concerns. Utilize provided resources to deliver accurate information, ensuring a seamless guest experience. Collaborate with team members to resolve issues efficiently, maintaining a positive, professional demeanor. Adapt to diverse guest needs, demonstrating empathy and patience. Uphold company standards while fostering a welcoming virtual environment. Embrace continuous learning opportunities to enhance service skills and contribute to a dynamic, guest-focused team.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.Â
If you can start right away please apply below.