Restaurant Social Media Chat Assistant – Remote, No Experience: Engage with customers on social media platforms, providing prompt and friendly responses to inquiries and feedback. Assist in resolving issues, offering menu suggestions, and sharing promotions. Collaborate with the team to maintain a positive online presence. Utilize provided guidelines to ensure consistent brand voice. No prior experience required; training provided. Must have strong communication skills, a passion for customer service, and the ability to work independently in a remote setting.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.