Café Remote Chat Support – Beginner Level / No Experience: Engage with customers in a friendly, efficient manner, addressing inquiries and resolving issues promptly. Utilize provided resources to deliver accurate information and enhance customer satisfaction. Maintain a positive, professional tone while multitasking in a fast-paced virtual environment. Collaborate with team members to improve service quality and share feedback. Adapt to evolving processes and technologies, demonstrating a willingness to learn and grow. Prioritize customer needs, ensuring a seamless and enjoyable experience.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.