Café Remote Entry-Level Chat Specialist (No Experience Needed): Engage with customers in a friendly, efficient manner, addressing inquiries and resolving issues through chat. Provide accurate information about products and services, ensuring a positive experience. Collaborate with team members to enhance service quality. Adapt to various customer needs with patience and empathy. Utilize provided resources to maintain up-to-date knowledge. Embrace feedback for continuous improvement. Prioritize customer satisfaction while maintaining company standards. No prior experience required; training provided.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.