Café Remote Customer Engagement Specialist: Connect with customers in a virtual café setting, providing prompt, friendly assistance. Address inquiries, resolve issues, and offer product insights with a warm, personalized touch. Foster a welcoming atmosphere, ensuring each interaction leaves a positive impression. Utilize digital tools to enhance communication and streamline support processes. Collaborate with team members to share feedback and improve service quality. Embrace continuous learning to stay updated on offerings and best practices, ensuring exceptional customer experiences every time.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.