Café Remote Customer Success Manager – No Experience Necessary: Engage with customers in a virtual café setting, providing exceptional support and fostering positive experiences. Address inquiries, resolve issues, and guide users through product features with empathy and clarity. Collaborate with team members to enhance service quality and customer satisfaction. Utilize communication tools to maintain a friendly, professional demeanor. Adapt to diverse customer needs, ensuring a seamless interaction. Embrace continuous learning and growth opportunities in a dynamic, remote environment.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.