Food Truck Digital Customer Support Specialist – Entry Level: Engage with customers online, providing prompt and friendly assistance. Address inquiries, resolve issues, and ensure a seamless digital experience. Collaborate with team members to enhance service quality. Utilize chat tools to communicate effectively, maintaining a positive and professional tone. Adapt to diverse customer needs, offering solutions and information. Stay updated on menu offerings and promotions. Contribute to a supportive and efficient digital environment, fostering customer satisfaction and loyalty.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.