Food Truck Social Media Support Specialist – Facebook Messenger: Engage with customers through Facebook Messenger, providing prompt and friendly assistance. Address inquiries, resolve issues, and share menu updates. Collaborate with the team to ensure consistent messaging and enhance customer satisfaction. Monitor feedback and report trends to improve service. Maintain a positive brand image while fostering community interaction. Adapt to dynamic situations and prioritize customer needs efficiently. Embrace creativity in communication to build lasting relationships with food enthusiasts.
What you will be doing: Live chat customer support agents handle incoming customer support questions via live chat on businesses’ websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers.
Contract length: No fixed term.
Rate: $35 per hour.
Skills/background needed: Must have a device able to access social media and website chat functions (Phone/Tablet/Laptop). Be able to work independently. Ability to closely follow provided steps and instructions. Have 10+ hours availability per week. Reliable internet connection.
Hours per week: 10 + hours a week.
Location: Remote work online (United States preferred).
Live chat support workers are in huge demand worldwide right now.
If you can start right away please apply below.